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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clau Rdz

Clau Rdz

November 23, 2025

5  out of  5
rating by Clau Rdz
"Recientemente contraté un seguro de auto, me atendió Jessica Baltierra y quedé muy satisfecha, me encantó su servicio, muy profesional y transparente con todo el trámite me guió paso a paso y me dio la mejor opción. Yo vivo en Chula Vista y mi familia y yo cruzamos muy seguido a Tijuana y necesitabamos un seguro que nos hiciera sentir protegidos en ambos lados de la frontera y State farm es el bueno!. Me encantó la atención de Jessica muy clara en explicarme todo y para mí fue muy importante que me atendió en 100% en español y para mí fue más fácil y sobre todo que me resolvió la cotización (que por cierto fue muy buen precio) en minutos!!! Quedé muy contenta con el seguro y la atención de todo el proceso, muchas gracias."
We responded:
"¡Gracias, Clau Rdz, por compartir tu experiencia! Me alegra saber que Jessica Baltierra te brindó un servicio profesional y transparente. Es genial que te hayas sentido protegida con nuestro seguro, especialmente al cruzar la frontera. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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Daniel Ceja jr

November 21, 2025

5  out of  5
rating by Daniel Ceja jr
"🙌"
We responded:
"Thank you, Daniel! I'm happy to see your positive rating. If you ever need anything, feel free to reach out!"
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lay po

November 20, 2025

5  out of  5
rating by lay po
"thank you Cynthia"
We responded:
"Thank you for your feedback! I'm happy to hear that Cynthia provided you with great service. We’re here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Manuel Hermosillo

November 19, 2025

5  out of  5
rating by Manuel Hermosillo
"Nicole was exceptional at taking me through the windshield replacement process. She set up the appointment in no time and I am ready to go. Much appreciated"
We responded:
"Manuel, thank you for your feedback! I'm happy to hear that Nicole provided exceptional assistance. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
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Maria Campos

November 17, 2025

5  out of  5
rating by Maria Campos
"Diana has great customer service skills and was able to answer all my questions. I pleasure to speak to. :)"
We responded:
"Thank you, Maria! I'm happy to hear that Diana provided excellent service and answered all your questions. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Priscila

November 6, 2025

5  out of  5
rating by Priscila
"Highly recommended! Diana was helpful and knowledgeable with my insurance needs"
We responded:
"Thank you, Priscila! I'm happy to hear that Diana was able to assist you with your insurance needs. Our team is dedicated to providing knowledgeable and helpful service. Let us know if there's anything else we can do for you!"
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Angel Yanez

October 31, 2025

5  out of  5
rating by Angel Yanez
"Great customer service and they try to find the best policy for you!"
We responded:
"Angel, thank you for your feedback! I'm happy to know you appreciated our customer service and efforts to find the best policy for you. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Caleigh Nicole

October 31, 2025

5  out of  5
rating by Caleigh Nicole
"I was beyond lost and Cynthia helped me tremendously. Highly recommend her."
We responded:
"Caleigh Nicole, thank you for your wonderful feedback! I'm happy to hear that Cynthia was able to assist you so effectively. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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fredo st john

October 30, 2025

5  out of  5
rating by fredo st john
"Thank you Cynthia!"
We responded:
"Fredo, thank you for your feedback! I'm happy to hear that Cynthia was able to assist you. If you have any more questions or need further assistance, feel free to reach out!"
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Yerili Gonzalez

October 29, 2025

5  out of  5
rating by Yerili Gonzalez
"I have had a fantastic experience working with Nicole! She is professional, knowledgeable, and truly dedicated to helping me find the best coverage for my needs. I appreciate her transparency and quick responses to any questions I had. I highly recommend Nicole!"
We responded:
"Thank you, Yerili! I'm happy to hear about your fantastic experience with Nicole. Her dedication and professionalism are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Celeste Lopez

October 28, 2025

5  out of  5
rating by Celeste Lopez
"Jessica fue muy amable! Me explico muy bien todo, muchaa gracias !!"
We responded:
"¡Gracias por tu comentario, Celeste! Me alegra saber que Jessica fue de gran ayuda y que todo quedó claro. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
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Joel Alvarez

October 28, 2025

5  out of  5
rating by Joel Alvarez
"Diana was very kind, helpful and she solved my questions ."
We responded:
"Thank you, Joel! I'm happy to hear that Diana was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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ANGELICA HAN

October 27, 2025

5  out of  5
rating by ANGELICA HAN
"great customer service.you should ask them before you change your insurance for auto & home I got multiple discounts for both auto&home thank you Jessica!!"
We responded:
"Angelica, thank you for sharing your experience! I'm happy to hear that Jessica provided you with excellent service and helped you secure multiple discounts for your insurance. If you ever have more questions or need assistance, feel free to reach out. We’re here to help!"
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vera braniff

October 27, 2025

5  out of  5
rating by vera braniff
"Nicole Castro was amazing! She made setting up my car insurance super easy and stress-free. She was patient, helpful, and explained everything clearly. Her energy and vibe were great the whole time — you can tell she genuinely cares about helping people. Highly recommend working with her!"
We responded:
"Thank you, Vera, for sharing your experience! I'm so happy to hear that Nicole made setting up your insurance easy and stress-free. Her dedication to helping others truly shines through. If you have any more questions or need assistance in the future, feel free to reach out!"
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Valentina Guerrero

October 21, 2025

5  out of  5
rating by Valentina Guerrero
"I have had so far the BEST experience overall with my car insurance and life insurance thank specially to Leslie and Diana to making the process really smooth and easy , they have helped me a LOT!!! Thank you"
We responded:
"Valentina, thank you for your wonderful feedback! I'm delighted to hear that Leslie and Diana made your experience with insurance smooth and easy. We appreciate your trust in us and are always here to help with any future needs. Thanks for choosing us!"
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Daniel Martinez

October 19, 2025

5  out of  5
rating by Daniel Martinez
"Thank you for your help Jessica ! Great service"
We responded:
"Thank you, Daniel! I'm happy to hear that Jessica provided you with great service. Our team is dedicated to delivering excellent support. If you need anything else, feel free to reach out!"
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debbie hollen

October 18, 2025

4  out of  5
rating by debbie hollen
"They no longer do home owners insurance but other than that they are a great group to work with"
We responded:
"Thank you, Debbie, for your feedback! I'm glad you find our team great to work with. While we no longer offer homeowners insurance, we're committed to providing excellent service in other areas. If you have any questions or need assistance, feel free to reach out!"
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Alan Grajeda

October 17, 2025

5  out of  5
rating by Alan Grajeda
"Gracias Jessica, Leslie y Diana, por su ayuda tan profesional como siempre."
We responded:
"¡Gracias, Alan! Nos alegra saber que recibiste un excelente servicio de Jesica. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Apreciamos tu confianza en nosotros!"
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Vicente Moreno

October 17, 2025

5  out of  5
rating by Vicente Moreno
"Estuvo bien y me atendió bien"
We responded:
"¡Gracias, Vicente! Me alegra saber que recibiste una buena atención. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por elegirnos!"
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Isaac Vargas

October 17, 2025

5  out of  5
rating by Isaac Vargas
"Thanks for your help Cynthia!"
We responded:
"Isaac, thank you for your feedback! I'm happy to hear that Cynthia was able to assist you. We appreciate your support and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Denisse Moreno

Denisse Moreno

October 17, 2025

5  out of  5
rating by Denisse Moreno
"Excelente servicio muy rápido y eficiente"
We responded:
"¡Gracias, Denisse! Me alegra que hayas encontrado nuestro servicio rápido y eficiente. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Alexa Morales

Alexa Morales

October 17, 2025

5  out of  5
rating by Alexa Morales
"Thank you so much for your help Cynthia !!!"
We responded:
"Alexa, thank you for your kind words! I'm delighted to hear that Cynthia was able to assist you. We’re always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Noemi Valladolid

Noemi Valladolid

October 16, 2025

5  out of  5
rating by Noemi Valladolid
"Great service, always understanding of which ever question and doubt I have, always happy to help too."
We responded:
"Thank you, Noemi! I'm happy to know that you appreciate our service and find us helpful with your questions. Our team is dedicated to providing understanding and support whenever you need it. Let us know if there's anything else we can assist you with!"
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Rob Glez

October 16, 2025

5  out of  5
rating by Rob Glez
"Always so cain and respectful , and all the time they have time to answer all my concerns. Super happy they send me with this agent"
We responded:
"Rob, thank you for your wonderful review! I'm glad to know that our team has been kind and respectful, and that we've been able to address all your concerns. It's fantastic to hear you're happy with our service. We're always here to help with any future needs or questions. - Jennifer Thibodeau - State Farm Insurance Agent, Chula Vista, CA"
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Eliseo Jimenez

October 14, 2025

5  out of  5
rating by Eliseo Jimenez
"I really appreciated Nicole Castro assitance and explaining to me my latest bill this morning, shes a very nice person to speak with and again very helpful, looking forward to having her help me with any issues i may encounter in the near future."
We responded:
"Eliseo, thank you for sharing your experience! I'm glad to hear that Nicole was able to assist you with your bill and provide helpful explanations. She's indeed a valuable part of our team. We're here for you, so feel free to reach out if you need anything else!"